Emotional Intelligence
Enhance your support skills with our Emotional Intelligence course, tailored for mental health workers to better understand and manage emotions in care settings.
How to use this course
Before we begin...
Test your learning
Understanding the key components of EI - self-awareness, self-regulation, motivation, empathy, and social skills.
Techniques for recognizing one’s own emotions and their impact on work and relationships.
Strategies for managing one’s emotions, particularly in high-stress environments.
Skills for recognizing and understanding others’ emotions through empathetic engagement.
Methods for managing interactions and building strong professional relationships.